Privacy Policy for NagMee

Effective Date: 27/11/2025

Table of Contents

1. Introduction

Welcome to NagMee (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our horse racing watch list service at nagmee.co.uk (the “Website”).

This policy applies to all users of our service, including visitors to our Website and registered members who use our watch list and notification features.

By using our Website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our service.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you provide to us directly when you:

  • Register for an account: Including your name, email address, username, and password
  • Use our service: Including horses you add to your watch list, personal notes you create about horses, and notification preferences
  • Contact us: Including any information in correspondence you send to us
  • Update your profile: Including any changes to your account information or preferences

2.2 Information We Collect Automatically

When you use our Website, we automatically collect certain information, including:

  • Technical information: IP address, browser type and version, operating system, device type
  • Usage data: Pages visited, time spent on pages, links clicked, search queries entered
  • Cookies and similar technologies: See our Cookies section below for more details

2.3 Information from Third Parties

We receive horse racing data from:

  • British Horseracing Authority (BHA): Race fixtures, runner information, and official racing data
  • Public racing databases: Horse pedigree information, ratings, and historical data

Important: We do not collect payment information directly. If we implement paid features in the future, we will use trusted third-party payment processors who will handle your payment details securely.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

  • To create and manage your account
  • To maintain your personal watch list of horses
  • To send you email notifications when your watched horses are scheduled to race
  • To allow you to customize your notification preferences
  • To provide search functionality across our horse racing database

3.2 Communication

  • To send you service-related emails (account verification, password resets, important updates)
  • To send you race notification emails based on your preferences
  • To respond to your inquiries and support requests
  • To send you newsletters or promotional materials (only if you opt-in)

3.3 Service Improvement

  • To analyze usage patterns and improve our service
  • To understand which features are most valuable to users
  • To troubleshoot technical issues
  • To develop new features based on user behavior

3.4 Legal Compliance

  • To comply with legal obligations
  • To protect our rights and property
  • To prevent fraud or abuse of our service

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who help us operate our service:

  • Email service providers: To send notification emails and service communications
  • Hosting providers: To store and maintain our database and website
  • Analytics services: To understand service usage (data is anonymized where possible)

All service providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or if we believe such disclosure is necessary to:

  • Comply with applicable laws or respond to valid legal processes
  • Protect the rights, property, or safety of NagMee, our users, or the public
  • Detect, prevent, or address fraud or security issues

4.3 Business Transfers

If NagMee is involved in a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you via email and/or prominent notice on our Website before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • Encryption: All data transmission is encrypted using SSL/TLS
  • Password protection: User passwords are hashed and salted using industry-standard methods
  • Access controls: Limited employee access to personal data on a need-to-know basis
  • Regular security updates: We keep our systems and software up-to-date
  • Monitoring: We monitor for security threats and suspicious activity

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Responsibility: Please keep your password secure and do not share it with others. Choose a strong, unique password and notify us immediately if you suspect unauthorized access to your account.

6. Your Rights

Under UK data protection law (UK GDPR and Data Protection Act 2018), you have the following rights:

6.1 Right of Access

You have the right to request a copy of the personal information we hold about you.

6.2 Right to Rectification

You can update or correct your personal information at any time through your account settings. If you cannot do so directly, please contact us.

6.3 Right to Erasure

You have the right to request deletion of your personal information. You can delete your account at any time through your account settings or by contacting us.

6.4 Right to Restrict Processing

You have the right to request that we restrict processing of your personal information in certain circumstances.

6.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used format and to transmit it to another service provider.

6.6 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes or based on legitimate interests.

6.7 Right to Withdraw Consent

Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe we have not handled your personal information appropriately.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Website.

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our service.

7.2 Types of Cookies We Use

  • Essential cookies: Required for the Website to function properly (e.g., keeping you logged in)
  • Functional cookies: Remember your preferences and settings
  • Analytics cookies: Help us understand how visitors use our Website
  • Performance cookies: Monitor website performance and identify issues

7.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Website.

8. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes described in this Privacy Policy.

Retention Periods:

  • Account information: Retained while your account is active and for 30 days after account deletion
  • Watch list data: Retained while your account is active
  • Email notification history: Retained for 90 days for audit and troubleshooting purposes
  • Usage logs: Retained for 12 months for security and analytical purposes

After the retention period, your data will be securely deleted or anonymized.

9. Children’s Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

10. International Data Transfers

Your personal information is primarily stored and processed in the United Kingdom. If we transfer your data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes:

  • We will update the “Last Updated” date at the top of this policy
  • We will notify you via email if the changes are significant
  • We may also display a notice on our Website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Postal Address:
NagMee
United Kingdom

We aim to respond to all inquiries within 3 business days.

Data Protection Officer: For matters specifically related to data protection, you can reach our Data Protection Officer at the contact details above.

Last Updated: 27/11/2025

This Privacy Policy is governed by the laws of England and Wales.